About Us

Welcome to The Crystal Willow We are an independent family run Retail Business, based in Basildon, Essex.

We price match all our major online retail competitors to offer our customers first class customer service at competitive prices. 

Our mission is to provide quality gifts at affordable prices, the majority of which is sourced from UK manufacturers with a preference to small business and hand-made ranges like Edge Sculpture, Shrieking Violet Jewellery, Lynsey Johnstone Glassware and more.

Just like in our Basildon store, our online shop is filled with unique gift ideas and ornaments the likes of which you won't see in many other places.

We hope to one day be considered the go-to place for all kinds of gifts and ornaments for any occasion!